You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Can seats be transferred to someone who doesnt have an AXS account? Third-Party Resale Tickets: Everything You Need to Know. Enjoy the event! Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. The event staff will scan this digital barcode to let you and your party into the event. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Have been on hold 3+ hrs. Are screenshots of the barcode valid for entry? Select the tickets to transfer and enter the recipient's information. Yep! If they already have an AXS account set up the tickets will go in their account automatically. why the hell can they just not send you the tickets in an email, as an option? As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. You've been successfully subscribed - thanks! Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Lindsay is the author of this solution article. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Select the tickets to transfer and enter the recipient's information. Anyone have success getting something similar resolved day of show? This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Select the tickets to transfer and enter the recipient's information. Tap the gameyou are attending tap View All to see more games. Copyright Use of this website signifies your agreement to our. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Try to contact them on their Twitter account. Just follow the simple steps to make the tickets officially yours. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Sorry we couldn't be helpful. Before following any of the steps below, make sure you download the Official Houston Rockets App! There has to be some way, right. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. 2023 Crypto.com Arena. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Show the ticket in the App at the entrance and get them scanned to enter. The Rockets App is free to download and available in the App Store or the Google Play Store. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Article. Yes. Show the ticket in the App at the entrance and get them scanned to enter. After completing the account information, you may buy, sell or manage any seats in your account. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. The tickets will be delivered to the buyer automatically. Transfer tickets to friends (for select events). axs allows you to transfer ticket you have bought from within the app. Ability to transfer and/or sell tickets varies by show and is subject to change. Sign in or create an AXS account. The game is in 36 hours. A full-service national event ticket marketplace. The concert is tomorrow. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. You will enter your community username and new password and done! The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Stub hub sent my hockey tickets for a las vegas game to axs. Never. The tickets will be delivered to the buyer automatically. Most mobile transfer tickets will not be immediately available. Theyll also need to get the AXS app. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. I purchased tickets for a concert back in February. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Can seats be transferred to someone who doesnt have an AXS account? i will not book anything on stub hub as a result. And you're done! Can I have multiple tickets on one phone? This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Have screenshots and stuff with timestamps to also prove this is a thing. Theyll just have to create an AXS account to claim their tickets. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Use the same email you use on StubHub. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Reddit and its partners use cookies and similar technologies to provide you with a better experience. i spent the next 2 hours trying to get the axs app to work and get my tickets. Bought tickets for a group? We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Otherwise you have until your friend creates an account to cancel the transfer. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. If you already have an AXS account, the tickets will be transferred to your account automatically. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Select the tickets to sell, and then set your price and selling options. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Select the tickets to sell, and then set your price and selling options. Click the Sell button next to the event in your AXS Account. After completing the account information, you may buy, sell or manage any seats in your account. Flew in for this show. We bought the tickets through AXS and we have no clue how to sell or transfer them. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Open the AXS app Sign in or create an AXS account. I followed the directions of creating a AXS account via the email address that they sent me the email. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Why did the venue decide to use AXS Mobile ID? Privacy Policy | So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Tap View to access the barcode and scan in for entry. All Rights Reserved. If you already have an AXS account, the tickets will be transferred to your account automatically. Hey guys, I just joined this group so if this isnt allowed lmk. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Open the App and sign in to see your tickets. When your tickets sell, youll receive an email informing you of the sale. Now we just want to get rid of them ugh. All rights reserved. Your tickets will no longer be listed for others to buy. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Show was postponed from June 2020 to July 2021 due to covid. Tickets Not Showing Up In AXS Hello! I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Flew in for this show. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. StubHub told me to call AXS and let them know this was due to the show being postponed. Yes AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. AXS handles payment and delivery so buyers and sellers never interact with each other. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. For more information, please see our In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. You also have the option of transferring and listing your tickets for sale prior to the event. On the review page, click the Transfer button to send the tickets. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. So you can sell on StubHub or any other way you find. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. OR. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Browse your upcoming events and tap the ticket icon for the game or event you would. I bought two tickets to a New York Islanders game at Nassau Coliseum. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. AXS handles payment and delivery so buyers and sellers never interact with each other. When I buy tickets, do I have to deal with the seller? Follow the steps below to access the tickets: Did you find it helpful? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Have mobile tickets and cannot find barcode. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. You may also review your transfers and purchase history at AXS.com. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! There is no fee for transferring seats and you are allowed unlimited transfers. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Thanks! The game is in 36 hours. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. i had the exact same problem. Tickets Seat numbers it lists 13-16 ? I tried calling axs.nobody was home. How far in advance can I access my tickets? Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Apparently it is actually AXS? Bought ticket and then they weren't available from the seller. Help us improve this article with your feedback. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Help us improve this article with your feedback. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Click the Transfer button next to the event in your AXS account. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Its up to you! i assume they will try to get me to receive the tickets using axs again. Present the scannable QR code at the door for entry to Toyota Center. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Here we are. We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Sorry we couldn't be helpful. When fans have tickets they cant use, they list them for other fans to buy. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Yes No Still Need Help? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. I have a problem with AXS Tickets Are you having issues? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. No. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Click the 'Transfer' button and your guest will receive a notification via . After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Otherwise you have until your friend creates an account to cancel the transfer. it must be some garage shop with three programmers. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. AXS Mobile ID allows you to manage . As an event draws closer, venues generate the barcodes for each ticket. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Go into the app, look at the ticket. On the review page, click the Transfer button to send the tickets. Its up to the promoter, artist, or team if you can sell tickets or not. Is there any way to get any assistance? On the review page, click the Transfer button to send the tickets. Stubhub assured me my tickets would be available. Review listing information and choose Credit Card for payout. I purchased tickets for a concert back in February. Step 1: Download and Login into MLB Ballpark App. They said they would get in contact with the seller and have the tickets transferred over. It depends. What is AXS Official Resale and where do the tickets come from? Cookie Notice What are my options here? Yes Press J to jump to the feed. Customer service all the way to your seat, 2000-2022 StubHub. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. and need to send them to a friend, transfer the tickets through your AXS account. What if my guests arrive at different times? What is transfer? SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Terms of Service | Use of this website signifies your agreement to our. Your Privacy Choices | I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. You will enter your community username and new password and done! Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? They assured me that the tickets would be transfered once they got ahold of the seller. Privacy Policy. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. No paper tickets required. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Yep! Manage Cookie Preferences Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. What if my guests arrive at different times? Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Then your friends can get in with their own phones using the AXS app. This will bring you to the page to confirm the correct email associated with the order. Danielle is the author of this solution article. totally rinky dink. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. You should see something to transfer. I had flown from TX to NY for this show with my friend. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. If you see a Sell button next to your tickets in your account, you can sell them! Your tickets will no longer be listed for others to buy. | A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Click the Transfer button next to the event in your AXS account. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Just follow the simple steps to make the tickets officially yours. Show the tickets on your phone for everyone in your group. Remember, your friends can always transfer tickets back to you. Open the App and sign in to see your tickets. AXS Mobile ID allows for convenience, flexibility and security. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Sign into your AXS Account and click Listings. Did you find it helpful? Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Easy! When listing tickets, you decide how long your listing will be available for others to buy. On the review page, click the Transfer button to send the tickets. After that, the tickets will be theirs to use with the AXS app. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Also, to make it even more . What are my options here? At this point, you should see your tickets in the MLB Ballpark app. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. (*If you can't remember your password, tap. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Privacy Policy. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Click the Sell button next to the event in your AXS Account. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. It depends. It got postponed and now we all cant go. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. and our The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. No. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Usually there is a waiting period of a few weeks. Help us improve this article with your feedback. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. You may also review your transfers and purchase history at AXS.com. Theyll just have to create an AXS account to claim their tickets. I was never able to get ahold of SH again. it never happened. How will I know if my transfer was successful? Ask the Community Contact Support 2021 Vivid Seats Ltd. All rights reserved. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). After the switch, you will enter the email address you use to access the community in order to reset your password. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. How do I transfer AXS Mobile ID? To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Official Tickets and Your Source for Live Entertainment | AXS.com Nope. Never. The Fox Theater Foundation. Click yes, retract now.And youre done! According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Use the same email you use on StubHub. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Your guests will need to create an AXS account to receive tickets. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Remember, your friends can always transfer tickets back to you. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Youll be able to transfer money to your bank from your account on AXS.com. Youll be able to transfer money to your bank from your account on AXS.com. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Updated a few days later TL;DR: Call the merchant that issued the tickets. Many fans find it best to TRANSFER the seats to their guests prior to the event. Its up to you! Yes Did you find it helpful? Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Nope. Your AXS Mobile ID ticket will now show up. After that, the tickets will be theirs to use with the AXS app. When I sell tickets, do I have to deal with the buyer? We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Cookie Notice On the Review page, click the List Tickets button to finish. [deleted] 1 yr. ago. If available, youll see the option to get tickets with AXS Official Resale on the event page.
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