I was told by my TA that that amount would be issued within a few months as a. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, youll receive a refund of your cancellation fees. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. We'll send you a weekly newsletter to your inbox. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. Your well-being is our number-one concern. Until we start seeing the FCC's showing on our records, there are so many unknowns. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. So you have read that some people other than me have gotten an FCC with a deadline in 2023? Though may other Magestic cruises have been. Received Princess notification of my cruise they cancelled. Now to deal with the refundable part back to my Princess Gift Cards. LauraS You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. ALL RIGHTS RESERVED. 1For United States and Canadian residents only, excluding New York and Quebec. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. We got a credit which has to be used by the end of the year. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. The countries' entry requirements are separate from our cruise protocols. Share your form with others. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. I am very surprised that these Australian cancellations have been decided. Because the only concern you should have on vacation is how to get the most from your time away. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Baggage Delay: Up to $500 if your luggage is delayed during travel. I suspect that cruise went wonderful for most passengers. The Future Cruise Deposit is a reduced, fully refundable deposit of $100 per person that secures a booking until final payment and gives you up to $150 Onboard Credit! The plan terms, conditions and exclusions are available online: Standard PVP Plan Details | Platinum PVP Plan Details. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. Deals. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. Guess we will have to rethink this b2b. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. Its designed to assist booked guests if, as a result of being suspected of having or testing positive for COVID-19, or as a result of government travel restrictions put in place within 30 days of embarkation, they may be unable to travel to the cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Now its a promise. Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. I hope to never have to deal with a cancellation again. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. This benefit is provided by Princess Cruises and/or Princess Tours. Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. It was already cancelled twice and now 3 times. Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. I booked a Princess cruise about a year ago. That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. Is Offering 50% Off 2022 and 2023 Cruises If You . . But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. Youll get everything youve paid back, either as a refund or FCC? Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. In mid-April, Princess announced cancellation of all cruises through June 30. Link to post Share on other sites. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). Let's face it, canceling for something like COVID is always a gamble. Theme by 17th Avenue, Last Updated on October 17, 2022 by Sherry Laskin, What I Always Pack for an Amtrak Overnight Train Trip Best Advice, How to Go to Amtrak Los Angeles Union Station From San Pedro Cruise Port, Amtrak USA Rail Pass on Sale for Limited Time, Complete updated guide to cruise ship gratuities, Best things to do in Honolulu on a day in port, Princess Cruises to Alaska with Seven Ships, 158 Departures in 2024, Princess Cruises Reveals New Ship and New Class, Princess Cruises Announces New Fleet Deployments for 2022 and Beyond, What to Do In Costa Maya Mexico Instead of an Expensive Shore Excursion, What to Pack for an Alaska Cruise Plus Packing List, Best Things to Do in Cozumel on a Cruise Day in Port, Norwegian Cruise Line Drink Packages Guide, Cancel up to 72 hours before sailing to receive Future Cruise Credit (FCC) for 100% of cancellation fees, Cancel by March 31 and receive Future Cruise Credit for 100% of cancellation fees, Final Payment moves to 60 days prior to sailing, $100 USD / $150 AUD per stateroomfor 3 and 4 day cruises, $150 USD / $225 AUDper stateroom for 5 day cruises, $200 USD / $300 AUD perstateroom for 6 day and longer cruises. A Princess spokesperson said the changes were made due to "labor challenges." So if anyone knows how I can get that date moved to Dec 31 2023 let me know. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. In either case, if you've booked your own airfare, you will have to contact your airline. Actually, it states Contact Center, my error. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! Pro-rated . The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. How long will it take to get my refund or FCC? In the FAQ about CwC they say to call Cost Center if you have a cruise in mind before FCC appears. I like to be prepared.. They will receive 100% of the cruise fare paid in the form of FCC. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. For details, see Terms & Conditions below. The ships first return voyage will now depart San Diego on November 13 on a seven-night itinerary including calls to Loreto, La Paz, and Cabo San Lucas. I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. I will begin doing that in another week or so. I am now confident we made the right decision to cancel, as sad as it was at the time. I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. Princess Cruises said, In light of the ongoing war in Ukraine, we have made the difficult decision to cancel Regal Princess 2023 Baltic Program out of Copenhagen.. Thanks very much for the instruction on how to check my Princess account for the FCC. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 We strongly recommend that all eligible guests be up to date with their COVID vaccines. . Cruise with Confidence seems the more flexible option as things stand right now. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. Powered by Invision Community. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Ashley boarded her first cruise more than a decade ago and never looked back. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. A: Princess Vacation Protection has you covered! UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). I am confused: We are booked om magestic princess jan 29th australia/New Zealand. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . Princess Cruises has become the latest cruise line to update its Cruise with Confidence policy. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. Guests will automatically receive the FCC if the refund option is not chosen. 1 Non-insurance feature provided by Princess. My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. Updated October 20, 2022 We want to make your vacation the best it can be. FCC for my deposit paid. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. For those that paid with prior FCCs, how was the new FCC plus CC total calculated? Cruises six to nine days: $250 per person . Decide where to go, when, how long, everythingthe choice is yours! Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. PaperSniper4, December 19, 2021 in Princess Cruises. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. View our Book with Confidence Cancellation Policy. If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. Edit your princess cruises refund request form online. It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. Our FCCs must be booked and sailed by December 31, 2022. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. I think Princess also calls it Book With Confidence. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. There is also the option for a full refund which must be requested using an online form by September 8, 2022. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. Sorry, meant that I wonder where the Royal will go AFTER Alaska. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. You must book and cruise by that date. For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. 1. I am one of those leaving here to cruise. All Rights Reserved. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. If you dont book during that time, well automatically refund the FCD to the credit card used to purchase the deposit. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will. Many tested positive and were put in quarantine cabins for the remainder of the cruise. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Princess Cruises offers two levels of PVP Standard & Platinum. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. I was told by my TA that that amount would be issued within a few months as a Princess FCC to be used by the end of 2023. Free expert cruise tips and news from Cruise Hive! Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. We had decided to cancel now either way. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. 100% of full fare. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. Will be very interesting to see where all of this lands! Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. Keep checking your account on PCL website. Powered by Invision Community. If you want to receive all your money back with no penalty, you must cancel your Princess cruise ship reservation at least 60-to-120 days before your departure date. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. Thanks for your update - we just made the decision to cancel Majestic Feb 19. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. That's what I was told by my TA, but it is not what I expect. Princess Cruises is an American cruise line owned by Carnival Corporation & plc. When it comes to Royal Princess, the cancellations impact multiple sailings. If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. Any other pre-packages not purchased with the cruise fare will automatically be refunded. We make it easy for you to choose a cruise. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Sorry, my bad, I meant Grand and not Crown. Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. Will see what our PVP will do about our Vista suite. Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who .
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