panda express shift leader test panda express shift leader test

Shift Leader - 687. I see that you mention ABC and XYZ in your job posting. ", "I have taken the heat for a situation that was not my fault. I guided new employees through the onboarding process as well as continued advanced training.". Find additional company focused interview questions by practicing from one of our industry sets. That's so great to hear! What do you enjoy about the culture, and how does it align with what you are seeking? 11 terms. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. You can also use your ability to lead by example to show new employees how to do their job correctly. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. When the manager is not present, you'll be . Posted: February 28, 2023. Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. It also allows you to see how they present themselves in front of others. Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. I am highly trained in hospitality and am a very attentive individual. Whether I am training formally or not, I am always the go-to for shadowing and mentorship. The interviewer would like to hear about a time that you led a team, with a positive outcome. 21 terms. Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. 6 sanitizer is available 200-300ppm Walk the interviewer through your process when it comes to making quick decisions. This is what makes your interview answer uniquely yours. It sounds like you have a history of being trustworthy! You can use your ability to explain complex processes and procedures to train new employees effectively. A good follower is good at following directions and working hard to accomplish tasks. If you take the bus or ride a bike, that works too! Skip to main content. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". Have a question or concern? "Our company had a contest . "In my last position, I trained new hires on how to use our applicant tracking system. They are interested in learning about your personality and what motivates you. ", "I love to read in my free time and spend as much time as I can doing that. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. Great! I have solid references who will speak to my honest and reliable character as well. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 ", "State and federal laws require companies to produce schedules for employees in advance. If you get upset you will take it on future customers. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Use the following interjections with commas or This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. You can help them set goals by providing them with tools and resources to help them achieve their goals. Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. Perhaps you go with a gut feeling. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. ", "On occasion at my current job, a quick solution is required while following strict protocols. 4 Water What was the outcome, and what did you learn? 5. thru-put (keep going), donations, dt time, 3 day prep, ordering, osa, steam table, attitude, delegate, awareness, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Literature and Composition: Reading, Writing,Thinking, Carol Jago, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, AP Lang Unit 5 Progress Check MCQ Answers. Are Lomov and Natalia equally responsible for their arguments, or is one character more to blame? "I spend a lot of my free time volunteering at the local animal shelter. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. We can all agree that interviews are stressful and competition is intense. Additionally, the company may offer bonuses or other incentives to employees based on performance. Here is a copy for you. ", "I take public transit; however, I find it to be very reliable. . Panda Restaurant Group, Inc. Oakland, CA. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Upgrade to remove ads. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. Because this would be my first position in the restaurant industry, I am new to these topics. Continuous improvement is an important trend for Panda Express Shift Leaders to understand. Be recognized as a world leader in people development to become loved by our guest. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. We value diversity in all forms and know the strength it brings. ", "Cleanliness is extremely important especially in this industry and in this time of Covid. They are in charge of ensuring that all employees are following the companys policies and procedures, as well as providing customer service and ensuring that the restaurant is running smoothly. Panda express employees' hourly wages are $14.Employees in panda express can make $35000 and $26000, respectively. Building a conversational environment for our team & listen. Terms in this set (34) Pandas Mission. 54. You're right - communication is key to being a successful leader. * Prefer some Operations experience. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. . ", "If I caught an employee stealing, I would report the incident immediately. Thank you so much for your interest in joining our In Person Open House Interview Day. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. (15) Katrina Vasquez. I don't enjoy setbacks, but I do take them as a learning experience. Maybe you have read case studies that you lean on in these instances. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Panda Express- Shift Leader. ", "I respond well to emergency and fast-moving situations that require intuitive decisions. Written by professional interviewers with 62 answer examples and 31 community answer examples. Can you tell us about your previous work experience? Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. When answering this question, it's important that you share a past example of your leadership experiences. Education and Experience: Or maybe you are limited on time and have a deadline rapidly approaching. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . Recreational Impacts Sports & Ethics. $26 to $36.40 Hourly. I don't have the experience when it comes to email communication, for example. I also completed all deposits on time each night, which helped me develop my math skills even more.. A shift leader at Panda Express is responsible for overseeing the daily operations of the restaurant. Hmong Innovating Politics; Activity. Jayjay463 PLUS. Be true! My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. COVID update: Panda Express has updated their hours, takeout & delivery options. There was never a discrepancy. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. - Is this a replacement search or a newly created role? My previous job as a manager required daily cash handling and nightly deposits. From there, they may be promoted to general manager, and then to district manager. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. Closing Date March 9, 2023 At 500 Pm. Because I am an open leader, my team will let me know if I need to clarify anything. Being a good communicator is vital to working with others or leading a team well. ", "I appreciate that Panda Express encourages continued education and training. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. 2. recruiting/retention ", "Yes, I use Facebook and Twitter regularly. This culture is precisely the one that I am looking to work in. Some high school We offer our team members:** Shift Leader (FT) - Panda Express - DFW Airport. Both have great qualities. 251 Panda Express reviews. Know Your Worth. Panda Express Colorado Springs, CO. This can help you identify areas where your team members need additional training or support. ", "I appreciate that Panda Express has such a strong focus on cleanliness. "Thank you for asking - I do have a few questions. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. Have a second read of the job description and find theskills and experience required for the position. "For the most part, my company abides by all labor regulations. When you state your weakness make sure you say what you are doing to overcome that weakness. I have been responsible for both disciplining and terminating employees. Created by. This meant that I needed to multitask between taking orders, delivering food and checking on customers. Paid Training to prepare you for success This is a good starting place. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. Panda Express. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Expert solutions. A. Katrina B. phone service C. provider D. letter. Match. Keep your answer simple. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. You've rated yourself highly, now take it a step further and share an example that illustrates your strong communication skills. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. In that case, I will do what it takes to protect the company's reputation. Talk to the interviewer about your education and training and discuss any areas where you would like to expand your knowledge. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. job listings and job resources. TCI-M2 Concepts, J.V. After you do your research on the company, write down some questions that came up for you. Use this question as an opportunity to share an example of a time when you shared honest feedback in a way that helped a team member improve or helped a team handle a project or meet a goal. The highlight for the interviewer the primary factors that made your leadership style a success. ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. Apply to Production Supervisor, Order Picker, Account Manager and more! Estimated $24.8K - $31.4K a year. Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? You've answered well! Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . 1. bank desposit daily The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Based on 4653 salaries posted anonymously by Panda Express Shift Leader employees in Austin. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. How would you deal with a difficult customer? It required a lot of patience, but it helped me to recognize my leadership potential. . There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Click the links below to learn more about E-Verify. Full-time. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Dallas, TX 75261. You will gain hands on experience in cooking and preparing Panda favorites for our guests. Shift Lead Qualifications. 4 all meat in preptable and prep cooler holds 40 and below Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. ", "Could you please give me a few reasons why you like working for Panda Express?". "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. I would love to end up in a supervisory role later in my career. In your answer, explain that you enjoy working in a fast-paced environment because it challenges you to work efficiently. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. Great Compensation Package and Bonus Opportunity. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Panda Restaurant Group, Inc is an Equal Opportunity Employer. Supervise other associates to ensure the store is running smoothly and effectively . ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Speak about times in your career that your employers have relied on you. Tuesday, March 14th, 2023, 3PM - 6PM Now Hiring: Service & Kitchen Team . Panda Express was updated by Rachelle Enns on May 26th, 2018. Honestly, it wasn't anyone's fault, and I understand that sometimes the blame needs to land somewhere when corporate is looking for answers. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. I would be thrilled to build a lucrative career with Panda Express. I believe the biggest success factor was that I tried to emulate his leadership style and did ask his help when I wasn't sure what to do. Share a Situation that had a positive outcome. Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. 13 temp long isnt falsified, 5 Module 1 Panda Express. How would you describe your ideal candidate for this position? Great! Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. "I have handled very challenging customers in my previous roles and can remain professional through all situations. Test. 6.cctv working- check daily Did training take place in person, virtually, or through both avenues? In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. Be strategic with your questions. ", "A setback is always disappointing, but it also creates a learning opportunity. 5007 Total Views. I am looking forward to apply these skills and my . It started to rain and he was worried, as he did not have an umbrella. Medical and Dental Insurance The biggest success factor I believe is communication. When it comes to complex problem solving, decisions are not always readily reached. It was a very cool experience because it showed me that I love to teach and train. 10 any cuts or injuries needs to be concealed This is a solid response. They must also be able to work independently and as part of a team. Search and apply to 50 job postings in the area across a variety of career fields. 401K with company match I am a trustworthy person with a strong track record of honesty with my previous employers. Job Details. My boss put me into a server role with very little training. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. I think that it is important to give back to your community, whenever possible. If you could choose the focus of your training, what would you pick? Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. ", "Absolutely. Complete the sentence in a way that shows you understand the meaning of the italicized vocabulary word. Our interview questions and answers do not represent any organization, school, or company on our site. Panda Express Interview Questions and Answers. Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. I am able and willing to work overtime, and weekends as well. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. 6.cash pull- dont exceed $600 They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. health insurance also can cover your spouse., Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Dont wear too much jewelry and if you have long hair wear it back. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. The Language of Composition: Reading, Writing, Rhetoric 2nd Edition Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. Demonstrate that you are confident and able to react swiftly when the need arises. Honesty and integrity are valued by all employers. Module 1 Panda Express PIC Test. You will support in creating a vibrant and welcoming environment for our guests. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. You can enhance your response by also talking about how cleanliness protects not only customers but also employees, which helps ensure appropriate staffing levels. 3.no shared registers Flashcards. Orlando, FL. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. 3/6/2022. Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . I feel this experience prepared me for a leadership role. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. This question gives the interviewer a chance to get to know you. ", "Yes, I have a food handlers card several times over the years. - Is there any reason why you would not hire me? "When a major problem arises, my first instinct is to take a step back and absorb what just happened. ", "I've had many years of customer service. Finally, reassure the interviewer you have the right skills. "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. 44. Rest assured, I would be proud to uphold the cleanliness standards at Panda Express. Previous experience in a customer service or restaurant setting is preferred, but not required. Did you perform team training or one-on-one training? If I could further my education in any way, I would choose to take courses in leadership and management. You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. Pay Range: $17.50 - $26.00 / Hour *. Sets found in the same folder. Sometimes it's just about being encouraging.". We offer our team members: Free meals while working at Panda. ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. It can show teamwork, but it may not be the most honest thing to do. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. "I do not believe in 'taking the fall' for people based on protecting them. This is an answer you can build on. On a scale of 1-10, how skilled are you in communication? ", "I can be a follower when necessary; however, I am naturally a leader at heart. If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. We offer our team members:** Shift Leaders must be able to handle stressful situations and remain calm under pressure. I love to see others succeed and help them do so. 1 all food is cooked 165+