Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. In these cases, customer service will attempt to contact you, using the information we have on file. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. So please be as cautious as possible when going through AXS. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Besk vr hjlpsida fr mer hjlp och support. They will pursue AXS who in turn, will keep your money. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. Click on the relevent section for more information. Fans may consider purchasing Allianz ticket insurance at the time of purchase. The site owner may have set restrictions that prevent you from accessing the site. If I have Allianz ticket insurance and miss an event, can I get a refund? Refunds for rescheduled events are up to the artist, team, venue, or promoter. By browsing this website, you consent to the use of cookies. Cover applies if an immediate family member or a member of the booking party tests positive. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. Seller fees on the Service may vary. Took about 5-6 weeks and lots of following up but did get all my money back. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. Help us help you quicker by coming with your mobile ticket ready to be scanned. If the event is cancelled, we'll issue you a refund automatically to the original payment card. So I decided to treat myself and girlfriend to VIP tickets. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. So please be as cautious as possible when going through AXS. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. How do I get my . There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. DE There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. Please contact the venue directly for a refund. All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. We can't reclaim the money and issue the refund to a new card for you. The partial refund was completed early August 2020. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). Please visit our help page or contact customer support for assistance. If the event is rescheduled, we'll advise what options are available to you. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. . Feb 17. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. Please read this Agreement carefully, because it is a contract that affects your legal rights. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. A scan or clear photograph sent by email is acceptable. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Ad . Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. For tickets to events located in the United States, the Service is operated by AXS Group LLC. Thank you for taking the time to let the people know. Venue/Event Specific Terms and Conditions. (United Kingdom) The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. Therefore, we ask for: A completed medical confirmation form. Plans can . who has the best covid cover for travel insurance? Click here. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. Please make sure to review the terms and conditions that you will find on these third-party sites. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. Click Close and Add Documents to go back and add them now. If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. A scan or clear photograph sent by email is acceptable. 36. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. Unless otherwise stated as part of the purchase, any primary tickets (i.e. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. If they allow it, you'll get a refund. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. I don't see why I should have to do the legwork on this one. Reply from AXS UK. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. You may also be linked to a third-party site, which is not affiliated with our Service. Front row or on the aisle? Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. AXS or the Client may send a summary of your purchase to the email address you provided to our Service. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Terms, conditions, and exclusions apply. All attendees must conduct themselves properly at an event. I can't go to a concert anymore, any tips to ensure i get my money back? Klicka hr fr att kontakta oss. Press J to jump to the feed. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) found at the bottom of this page. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. Did the same happen to you? They lure you into buying the insurance but little did I know that a refund will be issued . You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. PROPER CONDUCT. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. If I have Allianz ticket insurance and miss an event, can I get a refund? To help us process your application quickly, please share as much information with us as possible and attach supporting documents. Violation thereof is grounds for revocation, seizure or cancellation without refund. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. There are no suggested results at this time. You should base your purchase decision solely on the information provided. The refund will be issued to the Payment Method on file. Have now given up. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Have you tried to make a refund by clicking on the refund option? You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. You are viewing the PayPal Community Archives. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). Because almost every single time I go through them, its a battle to obtain my ticket. Holder must possess a ticket to enter the property or venue listed on the ticket. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. mail This tracks your activity using third party cookies. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Refund policies may vary depending on promoter, venue, state or local laws. Create an account to follow your favorite communities and start taking part in conversations. We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. You should receive a confirmation after concluding your transaction. You should evaluate your risk in determining whether to attend the event. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. If I have XCover ticket insurance and miss an event, can I get a refund? The truth is that paying for insurance to guard against this is a waste of money. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Performed analyses related to call center and ticket insurance costs. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. Official Tickets and Your Source for Live Entertainment | AXS.com AXS is not responsible for the acts or omissions of any venue or Client. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. or was there no option for you? If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. Online applications are received immediately and are our preferred method of submission. Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. . Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. Before checking out, the website advertises to users that they will refund you if you cancel for any reason but this is a complete bull crap! Travel insurance: which policies have the best covid cover? They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. Occasionally making progress only to be timed out. Our helpline number is 1-888-929-7849. Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. For tickets to events located in Canada, the Service is provided by AXS Group Canada. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. I realised I was too late for the standard entry tickets, as they had all sold out. It doesn't apply to housemates who aren't family members or due to attend the event. I went on live chat to sort out getting refunds for postponed tickets. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). Exceeding these limits may result in cancellation of orders without notice. Events may be postponed or canceled for a variety of reasons. . If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the SAFETY AND SECURITY. By Insurance Site July 2, 2022 July 2, 2022. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? It's all a fan needs, all in one app. You must supply the required Payment Method and/or other personal information in order to complete your purchase. Leave the Archive. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim The original advice from the armed forces giving advice to travel at short notice for military service. Be the first to know.
Middle Linebacker Weight, Articles A