How can so many people have tons of Zara in their closet that they are selling so inexpensively? Today I get this: Janet replied: Thanks for your email. I decided to join a Facebook support group, see if I could learn something. So maybe this is his scam, I dont know. Im down RANTING now AN Im glad it wasnt just me deal with this stuff ! They just simply disappeared! You provided food for thought. Im done for good this time. I took away all discounts Bc of this. I have sent them a message, I know it will be a while before I get a response, so I am hoping someone here can give me some insight as to what may be going on? I re-emailed them and informed them that I did everything as I was supposed tothat they chose to ignore me during the initial contactand that both these items fall within their return policies: 1) not authentic; 2) not as described. Hi; well I am a guy with closet after closet filled of brand-name clothes. If I have all 5 star reviews the past 4 years and someone complains that should be looked at. For other nice things that I dont want to deal with, I use The RealReal. Ive now opened my own boutique at http://www.onlinesplurge.com. I have sold a few things that I no longer use and got high ratings, but I always fear that moment when not only do I lose the money I just gained (which is OK for me as long as I get my item back), but also I lose the item itself (cuz of course they have to break it or tear it so that they can do this). I know you have a rough road to go from when my husband was selling on Ebay. Just impossible. Its really too bad because what started out as a great way to sell my designer stuff that I no longer use, has now become a wild west market of crap and dishonest people. They said they were warning me that they had to remove multiple replicas from my closet and despite having previously warned me about this, and this is my final warning!!! Jeanette, unfortunately there is nothing you can really do except block that buyer from every purchasing from you again. One star- looked like a snot nosed brat new to posh, wouldnt explain the issue but added the button item description needed improved and thats it. I think I may have had my last straw moment, as well. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. And then there is the time suck factor. Around march check out this person page only to find out they list on poshmark, but make sale on FB.I only made 2 sale mostly Bebe dresses NWT and I didnt want to sell anything else for $10.00. It seems like this type of activity is picking up across all of these platforms. Reading the latest Q4 2021 Earnings Call transcript, all focus remains on reporting how much time users spend on the platform (social activity). I have legitimately done this before - its possible , Poshmark hasnt responded back to me and its been 2+ days I sent in multiple emails and even tweeted at them. I just figured, since it was such a huge time commitment, why not commit that time to myself and my own business? Its so crazy! When she got it, she opened a case. Use this feature to: To get started, simply go to your Account tab, tap My Seller Tools, and select My Sales Report. End of story. I tell people to look on line to see if they can buy the BRAND NWT top Im selling that is currently in stores and in style for less? Had a sale for $20.00, $100.00 skirt worn once. The item was never taken out of its original packaging. Sold a Chanel bag that went through Concierge and was approved, then they forwarded it to the buyer. It took me a month to get it back up. Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! Well then she changed her story and only asked a store 7 hours away how to tell if a bag is a replica. I would love any tips you could provide. This is where the problem comes in I have been waiting on a direct deposit since Dec. 3rd, I also have an order that hasnt been fulfilled! This is NOT an ad for eBay but bottom line is the sell through rate is at least 100 times greater there. How do you get the traffic and the customers? Tell me, how can one judge a black polyester dusty bag with Chanel silk screened On it, real or fake?! Agree with Nelia and Karo above just started on pm and dont want to spend a ton of time on it (have already). You betcha ! Once i use those words you bet these people change real quick. She was ticked I insisted on $6 after she kept offering $4. I had/have a $500 bag listed and the same buyer kept offering me $200 or less claiming it was reasonable which it obviously isnt and wanted to argue about it claiming it was too high and thats why I hadnt sold it. Why do people take it so personally? Im trying to run my closet as a business, but the endless sharing, posting and responding to comments without ever so much as a thank you is wearing me out. I purchased a name brand handbag for a very low price. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. That should keep you in good standing with Poshmark, and give your items the attention they deserve. & 17.75 oz./525 ml Olaplex No. Wowthis is interesting listening to everyones experience. Congratulations by the way and thank you for writing this. I havent read all the comments, but I suspect most are from a sellers POV. that I shop at sample/warehouse sales. Maria, this is terrible! I occasionally sell on eBay. As another person committed here, we women need to recognize the VALUE of our time! I just quit Poshmark for the SAME reason. I have done so well on Poshmark that at this time Im not gonna let one bad apple ruin the bunch. Well PM has not ruled on the case yet but I am disheartened by this and trying not to let it get me down. It was very cathartic to vent. Mind you she sends a photo an no disrespect ladies but she was more like a size 18-20 definitely not a junior large ! Again I contact poshmark to stop her from harassing me and ruining my image on poshmark. So tip for having your own closet business: work fast and avoid scrolling for items to purchase for yourself! Im sure not all Poshers are respectful, and I do not defend the sorts of people youre talking about, but from what I have seen in the Posh community, there is a fine line between due diligence and what certain Poshers consider trolling. Ha Ha Ha oh Posh purchasers! I always ask two or three questions. CSV. This info has helped to confirm my decision not to sell on Poshmark.. Its been way more time and pain in the rear then what I have gotten back. At least I know my experience with Poshmark is far from unique and while my aggravation and losses are small compared to some of you, it reminds me that there are better uses of my time. If you treat it as a hobby you will get paid accordingly. I also dislike the 20% that is taken out of each sale. I was tempted to get into and further explain to her t how retail works (does she realize ALL retail is marking things up 45-50%+) and that I list most items that are CURRENTLY in stores now, and Im listing at 1/2 price of retail and sometime well below my own wholesale cost! Color coral/dusty rose. So, I dont pay to market or spend a bunch of time SMM marketing, but use my posh sales to lead people to my site by putting thank you cards and candy in my customers packages. Thanks again for the comment. What about the effort the seller put into steaming the item so it would look great for the photo? Personally I never sell used clothing and shoes, these types of items I feel should be donated to the needy. I pack my listings with information though, and use all the photos also, and I know that is instrumental in helping me win my cases. THEY WERENT FAKE! Have you tried Tradesy? What really upset me was that I had one buyer that did not like the lycra content in the jeans I sold her. If so how there are no email addresses to market to them. Almost not worth trying to sell. I offer poshmarks first regret-free promise to sellers. I dont know why, but sellers on there are often just plain lazy. My daughter wanted to make some extra money so she decided to sell some clothing. The thing I like about poshmark is how you dont have to create a paypal or venmo to receive your money. As per my other post, I began videotaping all packing and the full item before shipping. When i recieved it the blouse was clearly purposely ripped in multiple spots. $5 or less offers. Bullying, gaming up on me. If your a top rated seller there needs to be some level of trust. Ugh Im about to shut it down! Ugh, I could type and gripe for days on this issue! Im sorry, if I list a brand new, with tags Kate Spade cosmetic bag for $20 dont ask if Ill take five. And I dont go on those posh fb groups or waste a second of my time bsing w women who arent really your friend.. something I learned.. these are acquaintances.. co workers etc not friends. One way to know if this has happened to you, is youll start to see less engagement on your items (less likes and comments). I posted a beautiful peridot necklace for way cheaper than it was worth. Great, think I. I lost a lot of weight recently, and have had to replace virtually my entire wardrobe. They were also filthy! This is the worst thing Ive heard so far. But when I found myself blocking people all day long, I just stopped accepting offers period. Act quick, these offers only last 24 hours and are sent to every Posher whos liked the listing. I entered it as not as described and they gave me until July 2 to return it. It wasnt. Their shipping rates are high and so is their commission rate. Thank you for sharing. They brag about entering the closet and making nasty comments and offering 3.00 on every listing. I cant deal with such people. Best wishes to you all, and thanks for listing great items. Its insane, now that they have grown there needs to be rules for top rated sellers. Poshmark doesnt have a 1-800 number and doesnt responds to emails. My stuff is beautiful and in perfect condition, many of the things are boutique items, but I never cared for high-end designers stuff and that seems to be all consignment shops cater to and you cant trust THEM either. Depression doesnt even cover how I feel. There is no way I can sell them now. Have them google When you order over seas products cheap quality than pictured make a listing in your closet explaining all of this! In fact, Im setting up my Shopify store as we speak and doing some research and thats how I came across your article. Thank you. iMessage. I found your article and am hoping you might know what can be done. Once I finally get my payment I am shutting my closet down. Because that is another person who you have no control over. Ive made some sales, but they have been pretty hard-won. He said in the email he was wanted to buy his gf a bag and was wondering about buyer protection. r/poshmark Join 28 days ago I received my 1099k. I have this terrible feeling i will never get my bag back! I guess she didnt realize that I could cancel the order on my end, but now I have to relist everything. Love this blogthought I was on an island with my feelings. This morning i get an email from them telling me my bag is not authentic and my account has been suspended. Perhaps in your description you need to mention this is good quality and not the fake photos over seas sites steal that send you junk that looks and fits nothing like their pictures hence why their price is so low- youncan add this is not a bad quality replica as China sends and steals photos of. I cant deal with lowballs. Give a child a chance to own his or her first pair of nike, ugg boots, Etc. I get a nasty review how I lied about the items, that they were used. Before shipping the item I was asked to verify the size as they wanted a photo of the tag. I dreaded waking up in the morning and seeing all those notifications. I set up my closet, started listing. I very much mind working hard and long just to thwart scammers and thieves. I responded to the case with a lengthy and detailed rebuttal explaining how this isnt my bag (or, even if it is, that the buyer has now cut holes into it). I get some of your issues. The rest of my experience so far has been good, and Ive found some great pieces, but this makes me think I need to stick to eBay and The Real Real, whose customer service is flawless. 1% of Poshers (being generous) are knowledgeable enough to authenticate anything. I responded to Poshmark and informed them that the zipper worked perfectly when it was shipped, but they sided with the buyer and returned the item to me. My family sees me running around trying to make a sale and decided to help me so we literally share ALL THE TIME and nothing, just some weeks ago I was having good sales but I have the feeling they have a way to control who sees you shares or how many people sees it. I have been an occasional Poshmark shopper (I shop ALL over online, wherever I find what I want at a fair price and I never lowball anyone). Selling used clothing for big money is a joke. More so than Poshmark. My account is old as the hills and has done so much worse since the new updates the last two years, in all honesty. Or more pointedly I took my find and risked buying some itms from that brand to resell but thats business (i took , spent & RISKed my own capital to buy wholesale .. to resell!! Yet another reason why I quit. After the parties are over, check out the different trends within each party to shop for curated selections of items shared to that party. Select Change Password to receive a verification code sent to your default verification method. I responded to Poshmark yet there was absolutely no support from them at all. I do see that a LOT of people are strictly selling on Instagram too. Well give it a few more months and see if its all worth it. I have sold a couple thousand items on Poshmark and bought many items as this is my business! Why did you accept the offer if you cant ship the item? At first it was slow but made $500 in June.. No problems & 5 stars on all buys. So Im out $50 an a dress I cant resell as new an havent reposted due to the snag in the dress !!! Maybe so, but if she were looking for jeans with lycra and that was important to hershe should have asked before buying. Thats the core operation of the platform. I am either closing my closet and no longer selling or purchasing or limiting sales to established buyers/sellers depending on the outcome. I have 5 pairs of Miss Me Jeans and 2 miss me shorts Im trying to sell that it. I take clear pictures with 6s iPhone of the front, back, labels, the closures, the buttons on the sleeves, and any cute details. Happy poshing! I hate that people are being scammed and the sellers appears to have made a few thousand dollars. idk, just fyi, I did contact customer support. When I read all this posh sounds very, very creepy, Hi I have been selling on posh for a year now.theys took all my stuff of there web because I sold a few lipstick I though they were authentic but they turn out to be not,well they owe me $ 90 dollars and its been getting processed since dec 19th I keep emailing them to please deposit my money because I want to delete my account I emailed about 10 to since dec I havent got paid. There JUST IS NOT A MARKET, unless you want to work for $4 an hour. I had just had a case opened with a bundle I made, everything was good and ready to go. But then I had a bad customer service experience with Poshmark that caused me to wonder if all the time I was spending on the app was worth it. Its not what you make (Gross), its what You Keep (Net). Someone told me how well they were doing and said I should give it a try. He is still out there after a few months. If so, they will open up a case. A second option of any item under 3lbs should be available . Anyway, only in a real store you get to send them to the bad customer file of the credit card companies to ban them from buying stuff from any store. Im thrilled that for some people, it works. Hi Ann, im just a posher on this thread not the one who wrote the article. They sided with her & I got a damaged coat back. I havent sold anything. I have sold quite a bit with no problem, but bad buyers dont care about that and poshmark much less. If I get banned because of this comment. Omg I fully understand. Great job! But the MAIN reason I will not do posh is because of the very restrictive photo requirements. I now have 399,568 users and I am a top rated seller however, the sales have dropped significantly and the buyers have become more and more rude and downright nasty. The very first item I ever put up, a $35 faux leather jacket I had worn 3 times from Arizona Jeans Co. As someone who has been selling on Ebay for over 25 years, I just started selling on Poshmark in Nov 2021. Im willing to admit I sold a makeup product that was not authentic. Well today, for the first time, I received an email from Posh stating that a case had been opened against me. I am wondering if all the time I spent staging, writing accurate descriptions was worth it. I did come across many people who had problems with support. People who offered reasonable prices were ostracized. Hi Joi! I looked for weeks and saved for weeks because Im a waitress with 2 kids so I dont have 500 dollars to just throw around. And there are some really nonsensical things about the site. When I saw the photos, it looks as if the stitching snapped as if they tried it on and broke some parts of the stitching, I only say this because the new loose stitching appeared at the waistband and knee. LOL POSH took down all my listings for no apparent reasons im done with this app. I feel like A. they buyer regrets their purchase or B. they are trying to pull some sort of scam. To assume that theyre all men is just not fair & I would guess,not entirely accurate. I would love to find a place to sell that does not require the 20% commission and will not require tons of time. Ive learned quite a bit from reading all the issues and problems that buyers and sellers have had to endure. It just was completely consuming and I found myself buying to sell.. then not selling.. then not getting a return in the investments. Did you find the transition difficult? One excuse was given to Poshmark while a different excuse (to me) was posted in the item comments. Im getting so tired of people not accepting orders just because they couldnt bother to read, not to mention the rudeness when products dont fit them! Poshmark Didnt care about my item and they give me just $10 when the bag cost $70 on my posh! I also let my regular customers from Poshmark know that my closet had moved. So many sellers dont give you any info and you have to comment to find out basic information like the fiber content or the length of a skirt. This is my last resort because usually the payout from selling by mail is lower than in store (which, makes sense, I live in NYC which is pricier than where their warehouses/HQ usually are) and selling by mail also means anything they dont take theyll donate unless youre willing to pay to have them return your stuff, so I usually just wave goodbye. blah. On si h low offers just dont counteroffer! I still have my store but I dont do anything with it. To change your password: In the app Go to your Account Tab (@username). The problem I have is I have not found a platform I like as much as PM, except for the time suck sharing issue. There are other options besides Poshmark, like Tradesy and even eBay that arent quite as time consuming. I guess they didnt notice over 1000 good reviews and complements Then on eBay they made a computer glitch and even admitted it Was their error,got shut down my shop as well even though I called three times they never fixed the problem. Yup, you heard it here. There are apps out there that are truly personal, do treat sellers well, aside from opening own sites. If I waited to share my items at 5:30 a.m., I missed PoshMarks prime time hour. Im so happy if anyone is helped from reading this post or the comments. It isnt their decision how I manage my business (and therefore my finances). Overnight????? Be cautious!! I have contacted Poshmark but I dont have high hopes of them actually having seller protection. Ive had friends try it on too with the same comment. But when I wrote to them about how as sellers can we be protected, I told them I removed over $27,000 in merchandise and I still have probably $60,000 to sell! I listed clothes from my closet. It would be nice to have a scroll bar on the side in our closets. *One thing to note, only listings that are available are shown! When she received it, she filed a case with Poshmark help stating that the zipper didnt work. Just seems ebay and others do not protect sellers yet they make the money from us! That is letting someone else control your life. Once opened, select the Account tab at the bottom right corner. Thanks for all the threads and all the comments. Thank you for suggesting Shopify, I am strongly considering it now. During the pandemic, I havent wanted to deal with all the time wasted selling to these stores in person so Ive just been mailing in things that I dont care about. Unfortunately, there are just a lot of less-than-honest people out there who want something for nothing and have no problem cheating other people out of their money (or product). Or the folks that give you a 1-star review with no specific reason. Bethany I agree with you. Google Ebay sides with buyers and you will get an eye full. And Im not the only one to have received items back damaged. I was a fulltime seller on ebay from about 2003 until 2007. That why they dont have a call center like eBay does! The buyer has no profile or closet. ?Can they keep my money. Well I replied saying that I had no objection to her getting the refund on that shirt only, since I did not list the actual measurements, which I should have. Louise, I havent been very active on the site in a while so Im unaware that are postings like this out there. Theyve gotten worse! They were only $7 so I felt like the buyer understood that they couldnt possible be UGG. Hard to find a good place to sell my gently worn, quality clothing! Were you able to retain some of your Poshmark customers with the move (which is one of my biggest concerns as I have a log of repeat business with the vintage jewelry that I sell)? You are right. I show them all the photos that were in the listing too. The time i put into posh was interferring with other things i need to be doing. If Poshmark didnt protect itself from spammers, the platform would be ridden with bots and wouldnt be the healthy ecosystem it is today.