Hours Guide Goodwill Ohio Marysville 43040 Goodwill in Marysville, OH 43040 15709 Us Highway 36 Marysville , Ohio 43040 (937) 644-0193 Get Directions > 3.5 Hours Hours may fluctuate. But it seems no one does it. The refusal to give a refund on items returned within a 7 day period is infuriating. Create your signature and click Ok. Press Done. I returned to the store at the agreed time and was told that they do not issue returns for electronics that power on. I told him this business is a scam I will not shop at Goodwill again. 0:39. I am sorry to hear of all your bad experiences. I go there pretty often & never noticed a sign informing the customer. Goodwill Industries International I purchased a tote bag at the Florin Road store yesterday. I had even bragged about the fact we could still return items there, when complaining about another thrift store. Good job guys!!! I waited 3-5 business days for it and none. Goodwill is trying to imitate Savers by having these "color code" sales and then they screw you by stating you can't return them. Sometimes these are individuals who face specific challenges, such as language barriers, or physical or cognitive disabilities. And there wasn't. You do not refund money, it disappoints and suffers many customers. Find something with no price on it and watch them take it to the back and put a price on it. Customers are allowed to stand in line by maintaining the appropriate social distance. I've NEVER been spoken to in the way I was today. She apologized but still couldn't help me. Sounds like I'm out my $7 since its been over 24 hours and it's electric. Especially Electronics. When I got home with 8 pair of pants that should have fit my son according to the manufactures tag, I was very surprised that not a single pair fit. They were for some family members. I will no longer donate money or goods to them, and will no longer shop at their stores. I do not mind if I have to waste my money with not high price items. What? Its the biggest one they had. Never stepping foot in there or any Goodwill store again. Very strange considering I also purchased one chair at the other store earlier in the day, & not only did they OFFER to load it into my car, but THEY used their own twine to secure everything. I have admired GW for providing folks with limited means a shopping alternative. I also work in high end retail. It seemed fine and there were other people trying to use he outlet so I bought it and brought it home. For any advice regarding the preparation of your taxes, please consult a reputable tax advisor. I don't know that I'll be going to goodwill from now on because of this. Double taxes and give me a gift card for selling me a broken item. You can get more rewards by joining Goodwill. Here is All About It [Updated], Does Amazon Accept EBT? I think I'm about done with Goodwill paraphernalia. Needed to return (wanted in store credit) for a few items my daughter bought for herself. Please review your policy with every Goodwill store. Moreover, if you refuse to accept a gift card refund, you can also request an exchange for the same product. Just follow these three steps! Needless to say only one of the two pairs fit me comfortably enough to wear .they were priced at $25.00 as were the other pair of 13 'a. I do feel like I've been taken advantage of since they checked the items and priced them and represented them for what they are not. When I took them back the next day I was told No Refunds. The store bathrooms are always disgusting as well . These sales are a significant source of revenue for Goodwill. They are not about helping people find jobs it's about corporate greed!!! They aren't in prized condition or prized brands. I walk in the watt ave location where my roommates and I spend a good deal of $ in there . Something is very wrong with this charity. I recently went to a goodwill and I was the third person within an hour to be charged for items I did not purchase. All Super Sunday Sale items are not returnable. Then they have the nerve to put a sign up not to open the packages up. I can sell things that don't work for very low prices if the person buying it thinks it works. First bedsheet bought was $11.99, found out that the correct size was worth $19.99 and expected to pay the difference but was informed that Goodwill Orange's policy is different from Goodwill's policy, really laughable and ridiculous. like, A PHOTO-FRAME!!!!!!!!! Monetary Gifts; More Ways to Give; Time; Corporate Partnerships; Goods; Vehicles; Calculate Impact; Education & Job Training. Occasionally, people will ask for an item to be discounted. !!! We went shopping at goodwill. Being unable to exchange anything is too risky and no longer a good deal if something is wrong. Believe me someone has to hear us. You rely on customers treat them right. If you can't try on clothing then cash refund is appropriate when you paid cash. Like others are saying. Find a Job; Goodwill Career & Technical Academy; The Goodwill Excel Center; Opportunities for Young Adults; Internship Opportunities; Fatherhood Works; Indeed and Goodwill; Business . Dragging my whole family shopping with me is not an option. I tried to return clothes (with receipt and tags intact) the next day and they said no returns, not even for store credit. Had I known I wouldn't have made the purchase. No open dressing rooms? OK. Not good business practice. Not sure. Goodwill said the threats appear to be directed at a particular store in Stark County. Donors would then be prepared to address any questions the IRS may have. And what are the exceptions of the Goodwill return policy? Sick and tired of seeing 2.99 price tags on Dollar Tree items, 3.99 on microwave-trashed plasticware, cracked plates and burned teflon pans -- they are selling free magazines for .99 and a can of Campbell's tomato soup for 1.99! Electrical equipments in. Just One day after purchase and was told. Plugged it indoesn't work the damn motherboard is fried. Tried to use the card at a different Goodwill and was told it wasn't valid at this store. Today I was going to buy a ps3 for 80$ complete trash it didn't work. I'll use the credit while I'm here for certain. 93. I will not shopping there now or in the future NOR will I be donating to them again. Of course not. Practice good hand washing. I, too, have just had trouble with COVID return policy and clothing. Most employees cross board are fine. The organization does not accept mail-in returns. Goodwill and their employees are shady. Goodwill will be happy to provide a receipt as substantiation for your contributions in good used condition, only on the date of the donation. I bought a microwave for a family in need just to find out it doesn't heat up. I'm not rich and my practically invalid aunt is SO picky. Seems like a stupid policy. Really!!!! Some items are very very high price. Or maybe now is the time to move to Salvation Army. Almost every Goodwill location that closed during state-issued closures are now re-opened. How can I walk with 5x7 that is full of dust to different locations just to see if GOODWILL HAVE ANYTHING FOR $60. Obviously the customers are touching the clothing on the racks and yet we can't try any of them on or even go to one of their mirrors and hold it up to see how we look? They said they have a no return policy. Primarily, the new tax law practically doubles the standard tax deduction for most filers, which will make it a more attractive option to more Americans. Hang on to this receipt - at the end of the year, you can claim a tax deduction for clothing and household items that are in good condition. $12,950. Tried to take it back but they said that even with original receipt and tags still attached that they won't take it back and no in store credit or anything. I can understand that the dressing rooms are closed right now. 177. Bought a shirt the was way to large. The bookshelf box contained only the shelves, none of the 4 supports for it, and the crib had only the sides, not the ends. And love to consign: resell and rebuy high end so I understand the concept of quality control. Very unsatisfied. We will sort through and determine what can be used and if we can, we will recycle the items that can not. They said they had never heard of such a thing. Before doing so i ask manager if it were to leek could i bring back for tefund. And there wasn't. Once you buy any of these items, they belong to you and are not eligible for a return. If they are having a good day they mark the prices down. The new store on Shelbyville is "new" and clean. I don't want store credit when I paid cash, cane right back in a day, and receipt and tags. As it stands today when you buy something there and return it even literally five minutes later, they've got your money and they will not give it back . I purchase 2 sets of dinner plates and 2 sets of matching salad plates for $9.00 each totaling $36.00 plus tax. NEW! It's up repairable since it is silk embroidered. We went to the store in Citrus Heights, Ca. GOODWILL STORE OF ENGLEWOOD - 606 Taywood Rd, Englewood, OH - Yelp Restaurants Auto Services Goodwill Store of Englewood 2 reviews Unclaimed $ Thrift Stores, Community Service/Non-Profit, Donation Center Edit Closed 8:00 AM - 9:00 PM See hours Add photo or video Write a review Add photo Location & Hours 606 Taywood Rd Englewood, OH 45322 It always kind of irked me about the double taxing, & the false advertising (items in the wrong box or items broken inside boxes that you can't open till you buy it). Then, one of the items had not been rung up properly and wasn't on the receipt. The woman was degrading rude and downright not a nice person. I Spend Over $5,000 A Month Re-selling For A Local Consignment Shop, And I Purchase Bulk, I Dont Have The Time To Go Theough Hundreds Of Items When Purchasing And Inevitably I Always Miss A Stain, Rip, Tear Or Malfunction. Only allowing returns on clothes is unacceptable. I bought a strangers books. I can't believe they won't accept returns or exchanges that's absolutely terrible and is a disgrace. I purchased a pair of shoes in Memphis, TN. As long as Goodwill receives your package, the merchandise and shipping payment will be returned to you within 14 days. If we shop at a Goodwill again and if we may need to do a return, we will pay way more attention to how our clothes are coded and rung up. And a FitBit Charge 2 for 30 ..that was supposedly newand won't work. As bad as Goodwill is you have to open the package to even see if it works let alone not be damaged or have some of the parts in it. I have always donated to good will that must run it to the thousands of Dallas over the years. 1) I attempted a return to the Goodwill in Medford OR 5 days after my purchase. Most of the items we sell have been donated by the community and most but not all of the items have been previously owned. Call the manager out and he gave me store credit. They did not let me return them. 5 were here. When you find out it doesn't work the same hour you purchase they still will only give "store credit" what a racket! This stuff is donated to you!!! Use our Return & Refund Policy Generator to generate a Return and Refund Policy for your store. Trying to buy something in the store to replace it I paid seven dollars for two make up brushes. Research charity donations & see where Goodwills profit goes. Our stores are stocked daily with great merchandise worthy of a second chance. The shipping fee will not be refunded. Goodwill-Easter Seals Minnesota is a 501(c)(3) non-profit organization that envisions a world where everyone experiences the power of work. They should be investigated. Please shop at the Salvation Army stores instead of supporting their fraudulent practices!!! Granted, they do give 87% of their money In charitable donations, but that doesn't change the fact that the millionaire owner takes advantage of the community that donates and buys if they do not allow for mistakes made by employees and customers over products. And evidently, the store manager was steady firm about not returning them ot even allowing me an in store credit. Goodwill needs a new name Badwill for PROFIT Only. Some locations say that it is 14 day exchange policy due to fitting rooms being closed but if you go for a exchange past 7 days, then the worker will play dumb about it and say it is 7 days only. This fair policy had always made me feel free to purchase even high-end items without fear of losing money because of an unexpected reason to return a purchase. They sold an emfamil sample box for $15 dollors and I bought anyway cause I was in needed. I'm still awaiting a decision from the manager who says he doesn't have the authority to issue a refund or credit. The following are examples of return policies for brick-and-mortar stores, posted to the retailers' websites: See Also: Best 15 Slack Bots for Small Business Users. I brought it back and was told that I would only be able to get in store credit. Today I was going to buy a ps3 for 80$ complete trash it didn't work. So my experience with Goodwill and their return is they are full of it they try to charge me a $55 restocking fee on an item that I paid $30 for it which is not a sale item I just wanted in store credit but they wanted to charge me that the nominal fee their nonprofit organization yeah right give me a break they try to charge now they used to be very good and all their sales you still go to Goodwill and used to get a deal you can bet your clothes you can get on a low budget somebody who doesn't make a lot of money but now I'm sincere in the new times they go online and they look at the new price and they try to charge you a new price for donated item that's already been used they are absolutely out of their mind and outrageously and their prices I can't believe that more people are complaining about how high their prices are to them this is my opinion but I stand by it that's why I don't shop there anymore there you go, Badwill is a Ripoff Quickly move out of the way when you hear "Cart moving.". Very very sad to have been treated with the utmost disrespectful employees I've ever came across. I also have no problem with in store credit for a return. This change takes away that special treatment. Goodwill will also not accept your return if you remove the tags from the items. No warranties, either expressed or implied, are made. I shop there and donate and I don't like being waited on or helped by hateful people. This is not what the clerk from thIs same store said 3 days ago when my visiting from out of state sister asked about the return policy. The failure of Goodwill to exercise any prerogative or function in a particular way shall not The manager told me she'd make an exception this one time, so I was able to get a credit. I will give my support to another organization. 7 days for laptops, PC supplies, and video games. Now of course I lost the damn thing. Customers are the one who support the business, who donate merchandise.But the mean attitude from a Goodwill's personal destroys the business. I was informed today that Goodwill will no longer except returns on anything in the store you purchase. Copyright 2012 - 2023, ReturnsAndRefunds.com. Recently, prices (here in Warrenton/Astoria Oregon) have been going up at Goodwill, and I am changing my method of selecting items. I brought them back the same day. Add me to the list of people who will no longer support Goodwill for their bad business practices. I returned several months later to use it only to discover at check out that it has "expired" less than a month prior and while the cashier said this to me she slid the card into the drawer (did not even return it to me so I could challenge it). This is a blatant scam to hide the broken items. Prices are sometimes higher than in the store and refund policy is ridiculous. Managers go and check records on cameras with NO proof Why they perform an action.Just pure discrimination of customers. Cost was $30. Apparently not anymore. I will never donate to goodwill again. I really understand and have compassion for workers because there are tons of donated items, it is too much for them. Central Florida's New Return Policy Sucks That Is Not Fair, I Should Be Able To Exchange A Pice Of Clothing That Did Not Fit, With The Proof Of Purchase The Next Day I Purchase. I will follow up with the administrative offices regarding the inconsistency in applying the refund policy. But, the manager should have understood the situation and acted appropriately. And that's when the feather's started to fly! The . What free donations became more expensive? I've gone to the goodwill in the last 5 days 3 days of the 5 and I tried to return something yesterday and the manager. This is premeditated fraud! The CDC has lifted the mask mandate for fully vaccinated individuals, as has the governor of MN and most recently the mayor of Minneapolis. I will no longer be able to buy for family members who have me watch for specific things because of the no refunds. Shoping at Oakwood Ga. It's not like I wore the item or took the tag off, was disappointed that I had to walk out of the store. Domestics: Linens, Curtains, Blankets, Etc. Prior written permission of providing job opportunities to support and comfortable for that policy. I mean they get items for free..people pay for these items and they make money and they won't let you have in store credit??? I was shocked when I found out yesterday the Goodwill store will issue a refund to the debit card I paid with within 7 days of purchase. Purchased a speck folio case from Goodwill in Anaheim on Lincoln. Finally went to goodwill after 1 year. No place should sell items that are broken. Goodwill works to provide employment opportunities and training to those who have difficulties finding work due to a disability, lack of education or lack of experience. I buy AND DONATE at the Goodwill. When I went in to exchange it, they gave me a receipt for store credit. A single person, for example, would have to spend more than $12,950 on these types of expenses. you expect a refund. Given the return policy of Goodwill, you will be asked to pay the courier temporarily. Really no I meant numero uno zeros . Home for a week and is a piece of crap.Sagging after one week. You cannot use the fitting rooms in these stores so you are buying blind. Everyone knows that if you are a size XL shirt or something, that that doesn't mean it's going to feel right on you. I promise you that!! Then I read on-line there is a 7 day return window. If you are unhappy or not completely satisfied with a product you purchased from Goodwill, then you can return it. They wont take it back. you have to sue in small claims court to get the attention, they cant be selling defective items, i bought a luggage bag and the zipper was broken, I sued them for gross negligence because all of their worked are mentally retarded, and they are knowingly and willfully aware of that exact fact, they must have manager oversight when checking zippers on items for example by a manager who is mentally normal, the judge agreed and i got my 26.00 back, Okay I live in Hot Springs Arkansas and I bought a projector from the Goodwill store there on Central Avenue and when I got it home it did not even power up furthermore I had to go and buy a power supply from Walmart which I knew that I could take back and get my money back if I had any issue with the power supply and knowing that Goodwill policy was exchanges within 14 days are good for store credit only after I got the receipt I went to the store prepared to do battle to get my money back because I would not have spent $40 on this projector had I been able to test it before I left the store and I was going to ring them anew one if they didn't give me my money back which I really expected that they wouldn't per their policy comma and I was very surprised when they actually look at receipt and saw that I paid and gave me a cash refurefund!!! Save my name, email, and website in this browser for the next time I comment. I highly recommend not bothering to go to that particular goodwill store they give goodwill a bad name there for sure !!!!! I shop Goodwill stores in many areas. I don't understand how. Changing your return policy draws a line in the sand--whether GW is a nonprofit or a retail business. the good will in Fayetteville Tennessee has stated as of January they are no longer doing exchanges of any kind. Source: IRS Donating Guidelines My wife and I spend $200/$300 or more a month at Goodwill but no longer. It is Amazon's policy to charge the concession refund from your account first. Also you can sell used shoes but can't exchange them. And they don't honor it half the time since their workers seem to make up their own rules. The goodwill calculation would include deferred consideration of $188,679 being $200,000 x 1/1.06 1. If you have COVID, you can touch everything in store but you can't try clothes on?? Having a receipt and having tags on them still you are double dipping the consumer. All rights reserved. Goodwill stores are a haven for thrifters and those who just want to score a good deal. So I am out 200.00????? I spoke to the manager who said clothes have never been returnable, but I know I have received store credit before. However, we do need to refuse some items for being non-recyclable or containing hazardous materials. It's build on free donations. Lowering prices on request is not a common practice for any retailer and we have adopted that as our policy as well. All items (with the exception of drinks) may be exchanged at any Goodwill Southern California location within sixty (60) days of the original date of purchase, provided you have the original price tag and receipt. I bought at Goodwill because I was never able to buy at regular stores for full purchase prices. I had a receipt showing that I had purchased the shoes that morning. The manager said Goodwill paid for the next door. They were so rude. I purchased a Panasonic DVD theater system for $99 dollars and a Sony Camcorder for $25 dollars and was told by the cashier that I could return items within 24 hours if it did not work. Was told at my goodwill than I can not return any items even for store credit. So yeah I get the whole as is thing but I did everything I could to make sure it worked ok and do your sticker not inspect things?? I can keep the item and its sales slip in my car. THAT is a health issue, not trying on and returning if they don't fit!". This is criminal. Got a game that wasn't scratched and in good condition but doesn't save any of the game play so all my gaming was deleted , this wasn't warned about when I bought the game. Old used shirts. But, when good will inspect an item, price I it and display it for sale and the item turns out to be not what it's supposed to be, then I think the customer is totally illegible for his money. #Satisfied Customer. I brought something in Tennessee and it did not work, so I took it back and they gave me a gift card and said that I could use it at any goodwill store. If you have questions regarding our return policy please call (423) 629-2501 or email info@goodwillchatt.org. I then asked if I could get store credit and she said they don't do that. and so I proceeded with my shopping after getting my in store credit and the manager came and found me to let me know in a very rude way I thought that if I was to return anything there ever again I would be 86 from the store because none of that stuff was bought there because it wasn't double marked I purchased 4 more shirts that night and low and behold look at that they're not double marked either so I'm going to be going into day to purchase some items ones that ive find items that are not double marked. Each purchase gives you another stretch of time for shopping with each "new" credit slip. I was never told that they were going to change this. I have been a customer of goodwill for a very long time, this new rule can't exchange, refund anything!! Clothes don't fit. There was no interrogation as to why, just gave them my ID and was able to go shopping and had it spent within a half hour. The woman who double-charged me stood at her register mean mugging me! I will find someone else to wear them. There are three variants; a typed, drawn or uploaded signature. So I understand good will's return policy and that they all their clothing they have what they called double marked or double tagged. Your donations change their requirements for ohio valley goodwill industries of certification for me there is working directly with goodwill return policy ohio valley goodwill outlet. And to hell with anyone who got in these money hungry for profit jerks! Just follow these steps: At Step 1, select where your Return & Refund Policy will be used. I was buying cloths for my adult children as well. Please reinstate the returns for electronics. I have always "rounded up" but don't think I'll be doing that anymore. I will never buy or shop at Goodwill again. Recently, prices (here in Warrenton/Astoria Oregon) have been going up at Goodwill, and I am changing my method of selecting items. Upon arrival the manger ( a different lady), said I could not get a refund. We want you to be happy with your great finds. I have always "rounded up" but don't think I'll be doing that anymore. No compromising skills whatsoever . It was in the return period. The return policy stated here is reasonable except that ALL items, including electronics and defective items should be returnable within the 10 days, not just clothing. Prices higher than new items at other stores My legal states that it is illegal for gift cards/monetary credits to expire. The non-clothing items are sold at a bi-weekly public auction held at 10633 Glendale Road (not 10600 Springfield Pike) each Tuesday and Friday at 8 am. Bought them, brought them home, and LO! I threw my 30$ useless card out it's useless to me. If you aren't for any reason, you may return . However, the store will only exchange a product if you receive a damaged product. A week later I call to see what happened! Seems a bit shady. 9. Despite their policy the refund was place back onto my debit card but has yet to show back in my account. The clerk did not mention that the purchases are Final Sale. The donor is asked to fill out the receipt with an itemized listing of the donation items, if they plan to claim it on your taxes. I will never go back. Decide on what kind of signature to create. We would not have bought anything if that was the case. I'm done shopping at Goodwill. So beyond frustrated, that's $30 that went towards absolutely nothing. Most companies can duplicate a receipt or they return the original to the customer. However, the whole refund is made in form of their gift card.