Are you a seller looking to help a buyer with an item that hasn't arrived? Select the carrier you used from the dropdown list. USPS uses the delivered to agent for final delivery message when the package has been delivered to a third-party, who is authorized to receive mail on your behalf. All content is for informational purposes only and should not be considered financial advice. What Does Delivered To Agent For Final Delivery Mean? Welcome to the Shipping board! But just who are these agents in the first place? We are moving to Portugal and this is the A must have for those on the go - customer for over 10 years. Anyways, I can't do anything. So, you may have a hard time figuring out who exactly they delivered the package to, especially if this is the first time one of your packages has been handed to an agent for final delivery. if (!document.MAX_used) document.MAX_used = ','; Read our article on shipping for sellers. Delivered to Agent is the right scan, it's not being delivered to you, it's being delivered to your agent who is then responsible for getting it to you. Your buyer needs to contact the mail room of her University. When it comes to USPS final delivery, its not like mail carriers are asking for any ID, asking for proof of a relationship, or otherwise looking for ways to confirm that the agent is a legitimate agent and fully eligible (and responsible enough) to accept your package for you. The package was delivered to the agent for final delivery in Indianopolis, IN November 15th. It doesnt make much difference whether it was handed to you, or an authorized agent. ", he Lord it showed up here today. Now those orders are stuck as "shipped" as the system is not recognizing that packages were delivered. Find out what to do if your item hasnt arrived by the estimated delivery date. The buyer has not received the parcel and requires a refund. So, be patient, and follow the tips above if your package does not arrive. Got the message case is closed no refund required and any feedback will be deleated. Most commonly, this is someone who lives at or works at the establishment where the package is being dropped off. I suspect, this is exactly what happened. We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! You won't be able to re-open the request or case once it's closed. Heres how the process works once you subscribe to DoNotPay: Once you complete these steps, DoNotPay will send your claim, and youre done! ago When stating your handling time, make sure its something you can manage. If you don't agree with our resolution when we've stepped in to help resolve an issue, you can appeal by providing new information within 30 calendar days of the case closing. Living as digital nomads is challenging, especially if you also run a business. According to USPS, the keys on the scanners that they use are very close together, so it is easy to mistype things by mistake. You can track your parcel at any time to see where it is or if it got stuck in transit. lives in melbourn ky and that is what is on the label. Indianapolis 46241 is the Post Office near the airport, and Linton 47441 is a small town 80 miles to the Southwest. Discover how to find, collect and pay for items that are available to pick up in your local area. It helps to provide a better customer experience, and it might make it easier to come to an agreement about their issue. We help you find out where your USPS lost package is and how to track it! New comments cannot be posted and votes cannot be cast. At the end of the day, though, anyone that is authorized to receive packages on your behalf are considered your agent. Thanks". Feel free to share other examples. Or did you send an international order via the GSP in Erlanger, KY? Something went wrong. If the orders total cost (total of item(s), shipping and tax) is high (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), signature confirmation is required. When this message is used, the package is typically at adifferent location like a mailroom, for example. The only exception to this is packages that are delivered to certain business addresses. This particular item gets shipped in the big lts box it comes in. eBay Money Back Guarantee covers most transactions on eBay. '&charset='+document.characterSet : '')); Wonder if the box had something on it I missed? How to report an item that hasn't arrived through My eBay, What to do if you've only received some of the items you've purchased. The buyer writes me the same thing: "USPS stated the shipping label on my order was Indianapolis Indiana. i.e, a place where the mail is delivered to a central place and then distributed? Wastingtime101, who is active on the eBay boards, explained the problem as follows: "In many places such as apartment buildings with concierge/doorman, townhouse complexes with a management office, freight forwarders, buildings with mailrooms, etc USPS will deliver to the building's mail "agent" and this has always registered a "delivered" status on the eBay orders page. Solved: The package was addressed to a street in melbourne ky. What does this mean? What does "delivered to agent for final delivery" mean? Check your seller preferences. They get so much Priority mail that they justassume everything is going there without looking at the label. Learn more about asking eBay to step in and help. Its final status is "Delivered to Agent for Final Delivery", and nothing happened after it. Access mail & packages online 24/7. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 . Read our article on shipping for sellers. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? What to do when a buyer opens an item not received request, Best practices for avoiding issues with buyers. In any case, there should be a geolocation tag at the point the scan was made. After you've completed checkout, you'll see the cost of . Just hatetalking to ebay customer service. How to choose the right campaign type, Selling auto parts and accessories on eBay: how to build inventory and choose suppliers, 10 practical tips: how to sell vintage like a pro, Terapeak: effective market research tools, New tools for trading cards sellers: CSV Upload and Price Guide, Tools and solutions for selling vehicle parts on eBay, Teamwork on eBay: how to set up Multi-User Account Access, Optimize your listings with the Listing Quality Report, How to create and send newsletters to buyers, Updates on seller protection due to Turkey & Syria earthquake, Quick setup for Promoted Listings Advanced, Seller Protections for shipping delays due to Hurricane Fiona. If the tracking for your item shows that it's been delivered, check with a neighbor in case you weren't home when the package arrived and they took delivery of it for you. Most of the time when someone accepts a package on your behalf as an agent for you they are going to want to seek you out and give you your package just as quickly as possible. Deposit bank checks virtually with the click of a button. The second reason that delivered to agent for final delivery may mistakenly end up on your tracking, is if the postal carrier accidentally typed the wrong code while handling your shipment. After youve completed checkout, youll see the cost of shipping and an estimated delivery date in your order confirmation email. Then a call to ebay is in order to get this cleared up ASAP. Report any missing packages to the shipping carrier you used they may be able to help. Select Ask eBay to step in and help, and follow the instructions from there. USPS uses the 'delivered to agent for final delivery' message when the package has been delivered to a third-party, who is authorized to receive mail on your behalf. In a screenshot uploaded by a seller, the USPS tracking showed: Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. Just dont be surprised if this is the last message you see your tracking ever update with! Options. This is important because if by any chance the pkg gets "lost" on USPS property or in transit, QVC is . Upload tracking as soon as you ship the item. Is anyone else seeing an increase in USPS delivery statuses showing as "Delivered to Agent for Final Delivery"? Free shipping for many products! var m3_u = (location.protocol=='https:'? Usually, I put my name on a package and an address of a warehouse. Here's what to do: Dial 1-800-222-1811. What Does Delivered To Agent Mean? Les meilleures offres pour NEUF CRAN LCD 15,4" WXGA POUR ASUS X50UL sont sur eBay Comparez les prix et les spcificits des produits neufs et d 'occasion Pleins d 'articles en livraison gratuite! You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. Here you can discuss all things shipping with other members. In the case of mail rooms, they may be handling delivery for a large number of tenants at once, which is what can cause the delay. Learn about shipping and packaging rates on eBay. For better or worse, USPS can deliver to agents without checking with you first. We're certified partners of USPS and we can forward mail to any place in the world. Honestly it makes no sense. If the seller has already shipped the item, they won't be able to cancel the order. Excellent!! var m3_r = Math.floor(Math.random()*99999999999); Not many tracking information updates are going to be as confusing as being told that your package was delivered to an agent for final delivery. Most are on caller services, meaning they send a truck to USPS to pick up the shipments for their customers. Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. Read more below. What happens if USPS informs you that your package was delivered to an agent for final delivery instead of you? It is now up to the agent to actually deliver the package to you. Rated 4.7 / 5 based on 1,047 reviews. Just let your customer know that you're monitoring the status and it still appears in transit and it's too early to consider it lost. But in the fall, eBay stopped considering a package "delivered" when the USPS handed it over to an agent, leaving sellers with what might be called a "stuck" delivery status instead. So the tracking shows that the item has been delivered. Showing our 5 star reviews. An agent refers to whoever receives the package, but it doesnt only have to be an authorized person. USPS Informed Delivery is a free service, similar to UPS My Choice or Fedex Delivery Manager. Clearly, I can't do anything in person to resolve the issue. If USPS tracking states that your package has been delivered to agent for final delivery, this means that they have delivered it to an individual, who is now responsible or actually delivering it to you. What To Do If You Didnt Receive The Package, 1. I use a lot of ebay branded packages but this is not one of them. In the overwhelming majority of circumstances that you see this message pop up in your tracking info its because a USPS mail carrier has completed delivery to someone that wasnt expressly named on the envelope or package directly. This subreddit is not affiliated with or endorsed by the United States Postal Service. You'll also see this information when you add an item to your cart and at checkout. I just want to avoid this in future. document.write ("<\/scr"+"ipt>"); In most situations, mailrooms and front desk clerks for example are able to deliver packages to you the same day, or within 1 business day at the latest. Waiting for your USPS package to arrive can get inconvenient easily, especially when it takes longer than anticipated. Failing to ship on time can lead to your item arriving later than the estimated delivery date. Some examples of agents that USPS may have delivered to include: There are two important things to be aware of, however. document.write ('&cb=' + m3_r); Get mail from all your homes and business(es) or both in the same app. I don't have any idea where it's been, but finally made it. Tip. How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. These agents will take the package and sign it on your behalf. [CDATA[ Contact us, No contract. Use our app to do any of the following and more: We have helped over 300,000 people with their problems. It is up to the University to deliver to their "tenants". In this article, Ill be covering what exactly this message means, who currently has your package, and what to do if you dont end up receiving it along with other common questions as well. If eBay closes in the buyers favor, eBay will issue them a full refund and then seek reimbursement from you. Once an item is accpeted at the Global Shipping Center in Erlanger, your job is done. The fact is, the USPS carrier will scan the package with a GPS tracker at the location where it was handed over to the agent. if (document.context) document.write ("&context=" + escape(document.context)); //]]>-->. First of all, USPS will not hand over your package to anyone thats available it needs to be someone authorized to receive your mail.