the intention of those sites is made intentionally to thwart use intentionally, unless a super user you are. Do You Offer Parties & Private Events? Since I did not cancel my tickets before the movie the refused to refund tickets. I called them right away and they said they'd give me a credit. The Regal Crown Club FAQ's can be found here. Guests must be of 17 years of age to purchase a ticket. Please reach out to your local theaterbox office and speak to a Manager prior to the start of the movie so they can change things. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. 1/3 spots are taken by a bugged Endgame ticket. $70 spent and had to purchase new tickets to see the show. Click on the link you can find under a headline Refund/Exchange, Enter your email address and the confirmation number, Select why you want to continue (Refund or Exchange). Select why you want to continue (Refund or Exchange) For some reason, it showed 3 Avengers reservations, even though it should only show 2. Refundsare not available after the booking showtime. Fandango does not offer partial refunds either. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. Absolute nightmare company! View our, Yes. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. 2023 Trustpilot, Inc. All rights reserved. Wrote to them to get refund, no answer. What time does the theatre location open? Tickets purchased through Fandango.com can be used at AMC theatres. Login to your Regal Crown Club or Regal Unlimited account. Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? This company needs to be shut down, so many horrible reviews and nothing is being done to . Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Yes! You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Can I get some help here printing these tickets? Please check your local theater under the Ticket Pricing tab. Doesn't do anyone any good to get a reply 2 hours or more later. DO NOT EVER USE FANDANGO - YOU WILL REGRET IT. There's a little square with the broken image . Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. 2023 . Wondering if this happened to any of you or a similar issue. The showtimes will be emailed to you on Thursday morning (and you will receive a free popcorn coupon via emailwhen you confirm your subscription.. be sure to check your spam folder!). Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. The customer service was so good too. You bet. Does my theatre offer a student discount? The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. Their response was that the promotion had ended, nothing they can do. An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law). You should take this into account when requesting a refund since your request needs to be submitted before the show starts. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. Yellow Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. I accidentally bought a ticket to the wrong movie. Online orders can be paid with Visa, MasterCard, American Express and Discover. The ultimate first world problem! The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. CSR and Supervisor simply read the script over and over and would not issue a refund. I can guarantee you. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Then, depending on how well a film performs, we will determine if it will "hold over" another week. You can check your gift card balance here. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. Parents are urged to learn more about the film before taking their children to see it. Still looking for answers? I checked my email with no confirmation and purchase history on there website. I tried calling 4 times today, twice they hung up on me. As long as you complete your request and submit it before the show starts, you are eligible for a refund. How Long Does It Take for Fandango to Process the Refund? Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. They told me they could not cancel the ticket as it was a Fandango purchase and was showing as valid. The only tickets showing on my account history on Fandango are the ones I actually want. All Fandango rewards customer services employees dont want giveaway free moneys, gift cards, and stuffs to customers anymore. If you need to refund your ticket order, please reach out to the box office or contact the theater directly. Look at all the negative reviews - it is true. Please note: tickets or receipts may not be printed from our app. 1. I had to re buy the tickets at the box office. Wait to be redirected to another page. Please see one of our theatre managers if you have any questions regarding 3-D films. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. You will need your charity's Tax ID number in order to complete the form. We use dedicated people and clever technology to safeguard our platform. Also assessed is how each of these elements is employed in the context of each individual film. FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. It's a long and frustrating process. DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. Our "bookings" (contract with film companies) are for one week only. For more information on this policy, please visit www.mpaa.org. The following are considered holidays: New Years Day;Birthday of Martin Luther King, Jr.;President's Day;Memorial Day;Independence Day; Columbus Day; Labor Day;Thanksgiving Day; and Christmas Day. Most new releases are considered a Special Engagement, but check movie times and tickets for your. At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. The purchaser must also attend the movie for which the additional tickets are purchased. Should you wish to purchase more than ten tickets at a time, please place separate orders. Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. I received a gift card and tried using it but kept getting an error message. Site shows the same bad phone #. What Does the Fandango Refund Policy Say? The system prompted me to log in. We are proud to partner with studios to promote feature films and will run giveaways and social contests. What are the theaters' admittance procedures? No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. 126. Find out how we combat fake reviews. Not all Regal Entertainment Group locations offer a bargain matinee price discount. Gift Cards Offers. Review Movie Club Credit Activity. Online orders placed by Noon EST will be shipped within two business days. That's your best bet. Still no response from Fandango. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. IMAX The cost was $12.00. Sorry, no bartering. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. This along with their surcharge makes them not worth the hassle. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. Impossible to get a hold customer service over phone. How to Get a Fandango Ticket Refund on the Company Website, If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the, Type in the email address you used when you bought the tickets, Choose whether you would like to get a refund or an exchange (only VIP account holders are eligible for exchanges), Sign up if you dont have an account or sign in (you will be redirected to the log-in page). No thanks I will call the theaters they know where they are located. Yes, it does. Children under 2 who do not require a seat are free. Who enforces the ratings? All passes are at the box office*. Parents are urged to learn more about the film before taking their children to see it. Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. Contact your local theatre if you have questions regarding any state or local requirements. They called me back 3 hours later at 1AM. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. If you wish to exchange your ticket, you get the VIP+ points accordingly. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request. When I called after the very rude person from fandango told me there were no refunds after the movie and it was not there fault I didn't call for a refund before the movie. Kiosk ticket sales are an important service for our guests. Health & Safety Action In Regards to the Coronavirus. Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. What are the Ages for Children / Senior Pricing? I think Fandango is good only if you wanted to go see a highly anticipated movie on the premiere date and you wanted to secure a seat to the movie. When I wanted to return one of a group of tickets hours in advance of a film, I was told I would have to cancel and reorder the entire groupcould have lost the seats I had by doing that. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). Children under 3 are free except in reserved seating and recliner locations. Also, at theaters like this you can likely stop by a kiosk or at their concierge and use the confirmation number from your e-mail from fandango to print out tickets at the theater. No. We may also accept certain theater partners' gift cards for their theaters. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. however i was able to use my credit by loggin in on my laptop to buy tickets. How Do I Make a Donation Request? Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. Never again. I went online and tried to talk to a representative about my card mishap. Please visit our Health & Safety Action In Regards to the Coronavirus page. Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. Always look for the "No Passes" or "Special Engagement" description next to the film title. Do You Offer Hearing Devices? For some reason, it showed 3 Avengers reservations, even though it should only show 2. The application is provided on an "as-is" and "as available" basis. Military discounts are valid for general admission only, only for tickets purchased at the box office (not valid online). Paragon follows the MPAA guidelines for rated R movies which states: Over the next couple of days, friends asked to make reservations at different times and I used my A-List to accompany them (Sunday and Monday showings). If you need assistance for any reason, please ask one of our theatre personnel for assistance. There are no refunds after the printed showtime. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. I realize the last one will be a longshot but I wasn't sure. You may select from a range of shipping options including USPS and UPS. Before purchasing, we urge you . They do not call back as promised. The Regal Crown Club rules can be found here. Their credits DO NOT WORK when you go to book tickets. Those work just as well on a phone as they do on a piece of paper. When Will the Showtimes Be Available? I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. We also ensure all reviews are published without moderation. Never ever deal with these people. Contact your local theatre if you have questions regarding any state or local requirements. If you purchased Fan-to-Fan Resale tickets it may take up to 24 hrs for your order to appear in your account. No images. Where can I find information about closed captioning? Child tickets are for ages 2-12 . A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. You can receive refunds for tickets up to 60 minutes before the showtime. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Restrictions may apply for Black, Yellow, Green, and Red Tickets. Regal Entertainment Group theatres are handicap accessible. Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. For questions about gift cards check out or Gift Card FAQ. Purchase Receipt / Order Confirmation Number Your online ticket orders can be viewed in your My Account. All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines.
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